Auditing Student Digital Experience in a Russell Group University
UX Lead, Higher Education I led UX research on a project for a Russell Group university while working as UX Lead within a contracted agency. The brief was to audit the university’s student-facing digital systems, with a focus on understanding how different student groups experienced administrative processes across the academic lifecycle. The work centred on […]
Identifying Opportunities in Digital Stakeholder Relationships
UX Lead — Global Non-Profit I worked as UX Lead on a discovery and synthesis project for a global non-profit working to establish standards for sustainable fishing. The organisation operates across a complex network of stakeholders, from fisheries and supply-chain partners to researchers, journalists, and NGOs, and relies on data, certification processes, and long-term relationships […]